
Insights on AI, AI Visibility, and the Future of the Commercial Web

When ChatGPT sends guests to your hotel's Booking.com page, Booking redirects them to browse the entire market. AI is the new distribution layer. OTAs win by default. Here's how hotels can compete.

Sam Altman says OpenAI won’t monetize travel with commissions. For hotels, this has major implications on distribution costs. Let's break them down and prepare for either future.

ChatGPT Apps, ACP, and MCP align to favor hotels in AI Search: Kismet's take on chat, agentic commerce, the direct guest relationship.

Hotels, meet AI Search: ACP and agentic commerce make first-party booking the default. Kismet’s take on why direct wins.

When ChatGPT performs a web search, it makes its own choices in regards to search query language on behalf of the user. Kismet helps find these keywords biases to win in AI visibility.